A boiler service is a planned safety and performance check. We inspect, test, and record key readings to confirm your boiler is running safely and as it should. It’s not a repair visit, but it can spot early warning signs before they turn into breakdowns.
What’s included in a standard boiler service
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Visual safety inspection of the boiler, flue, and ventilation
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Tightness check where appropriate, plus basic gas safety checks
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Combustion readings recorded (where the appliance allows)
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Key components checked for wear, leaks, and early failure signs
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Condensate and safety devices checked
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Basic system pressure and expansion vessel checks where accessible
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Clear service record and honest notes on what we found
Standard Boiler service vs Gold Boiler service
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Standard service
The routine checks and readings to confirm safe operation and highlight early issues. -
Gold service
A deeper service where we go further with cleaning and strip down steps where it’s sensible for the boiler age and condition.
Should be carried our every 5 years, or, if you do not know the boiler history
If you’re not sure which you need, book the standard and we’ll advise before doing any extras.
Choose the Right Boiler Service for You
A boiler service is not a magic wand
A routine boiler service is focused on safety, inspection, and performance checks.
It is not designed to investigate unrelated plumbing, electrical, or household issues.
If you already have known problems such as pressure loss, leaks, heating not responding, or hot water issues, it’s important to tell us when booking so we can allow the right time and attend with the correct approach.
Boiler servicing in Haywards Heath and nearby
We provide professional boiler servicing throughout Mid Sussex and surrounding areas. Whether you're in a busy town or a quiet village, we bring reliable, Gas Safe-registered support to your home.
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Haywards Heath
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Cuckfield
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Ditchling
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Crawley
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Shoreham-by-Sea
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Worthing
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Lewes
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Horsham
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And the villages and rural homes in between.
Don’t see your town listed? Get in touch, we most likely cover your area too.
FAQs
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What does a boiler service include?
Full safety check including combustion readings & Gas safety including gas tightness, cleaning of important components including condense, recharge vessels, supply safety certificate. -
How long does a boiler service take?
Service will take us between 45 - 60 minutes, not simple 20 minute safety check like some quoted jobs. -
Is a boiler service the same as a boiler repair?
No, a boiler service should not be used as a callout for an issue with your boiler, should you have a boiler issue, you should book a boiler repair. -
Do you service LPG boilers?
Yes, our engineers are trained and qualified to service LPG boilers -
Do you service oil boilers?
Yes, we are able to service oil boilers, we are trained by both Grant & Worcester to a high standard along with Oftec qualifications and registration. -
Will a boiler service reduce my energy bills?
Boiler servicing, keeps the boiler in optimum working performance and monitors how the boiler is running, so can contribute to keepiong bills down. -
My boiler loses pressure, can you fix that on a service?
Not directly, pressure loss can be for many reasons, however, recharging the expansion vessel or checking the PRV could solve the issue, but ensure you let know before booking. -
What happens if you find a safety issue?
We will bring this to your attention and deal with it following Gas safe regulations, with you safety in mind. -
How often should I service my boiler?
12 monthly -
Do you provide a service record for landlords and homeowners?
Yes, we provided a comprehensive report that is emailed over.
Why choose us?
Why Choose Smart Heat Experts?
We’re fully Gas Safe registered (Reg. No. 626194) and trusted by homeowners across Haywards Heath and Mid Sussex. With years of experience in boiler servicing, we make sure your system runs safely, efficiently, and reliably.
Whether it’s a one-off service or a full care plan, we deliver clean, professional work backed by proper communication and honest pricing.
Your safety, comfort, and peace of mind come first — always.
Ready to book your boiler service in Haywards Heath?
Book online for instant dates and prices, or call 01444 672796.