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Pressure Relief Valve (PRV) in a Boiler: What It Does, Why It Leaks, and the Signs to Look For in Mid Sussex
What’s Inside a Boiler? - Part 2: Pressure Relief Valve If your boiler pressure keeps dropping, you keep topping it up, or you have water dripping outside from a copper pipe, the PRV is one of the key things to check properly. It is a safety device designed to protect your boiler and heating system from dangerous pressure levels, but once it has opened, it can sometimes fail to seal again. In this guide I’ll explain what the PRV does, why it activates, why it can start leaki

Terry Matthews
Feb 177 min read


What Is a Boiler Service? What It Is, What It Isn’t, and Why Issues Sometimes Show Up
A boiler service is not a magic wand . It’s not a fault call out, and it’s not automatically carried out because something is broken. A boiler service is a planned, preventative process designed to check that your boiler is operating safely and within the correct parameters. As heating engineers, our primary responsibility during a boiler service is safety first , followed by monitoring how the boiler is currently operating and spotting early warning signs before they turn i

Terry Matthews
Feb 147 min read


Expansion Vessel in a Boiler: What It Does, Why It Fails, and the Warning Signs in Mid Sussex
What’s Inside a Boiler? Series - By Terry Matthews Part 1: Expansion Vessel If your boiler pressure keeps dropping, swings up when the heating is on, or you’ve noticed water dripping from the copper pipe outside, the expansion vessel is one of the first things to suspect. It is a really common cause of pressure issues in combi and system boilers, and if it is left, it can trigger the PRV and put strain on other components. This guide explains what the expansion vessel is, wha

Terry Matthews
Feb 96 min read


Powerflushing in Haywards Heath: is your heating system due a proper clean?
Powerflushing done properly by Terry and the Team at Smart Heat Experts Haywards Heath, covering mid Sussex

Terry Matthews
Feb 15 min read


🚱 Hosepipe Ban Haywards Heath – What Sussex Households Need to Know Now
Posted: July 2025 | Read time: 2–3 minutes If you live in Haywards Heath, Burgess Hill, Uckfield or anywhere across Kent and Sussex ,...

Terry Matthews
Jul 11, 20252 min read


Heating Not Working in Winter? Why the Problem Often Starts in Summer (Mid Sussex)
Turning on the heating during the summer months, just for 5 minutes, could save you hundreds. If your heating has packed up the moment the cold weather hits, you are not alone. We see it every year across Haywards Heath, Burgess Hill, Hassocks, Ardingly and Cuckfield. That familiar November moment when the chill hits and nothing happens. Radiators stay stone cold, the boiler clicks, and you are suddenly searching for emergency help. Here’s the surprising bit though. A lot of

Terry Matthews
Jul 10, 20257 min read


Water Outages Haywards Heath & Lindfield – What You Need to Know
Road closed on Hickmans Lane Lindfield - 27th April 2025 - South East Water Burst water pipe If you’re currently in the Haywards Heath or...

Terry Matthews
Apr 27, 20253 min read


RTS Meter Switch-Off: Urgent Action Needed for Haywards Heath and Mid Sussex Residents
Important Update: UK-Wide Radio Teleswitch Shutdown – June 2025 Residents of Haywards Heath, Ardingly, Burgess Hill, Hassocks, Horsham,...

Terry Matthews
Apr 8, 20254 min read


South East Water Price Increase—A Shock to Mid Sussex Residents
If you live in Mid Sussex, particularly around Haywards Heath or Burgess Hill, you might have recently received a water bill that's left...

Terry Matthews
Mar 25, 20254 min read


Nest Thermostats Gone 💥 What You Need to Know - Haywards Heath Homeowners, Don’t Panic!
The End of an Era: Nest Thermostats Disappear from UK Shelves If you’re a proud owner of a Nest Learning Thermostat or were considering...

Terry Matthews
Mar 19, 20257 min read


Gas Boilers in Haywards Heath and Sussex: do you really need to switch to a heat pump?
Last updated: 2 February 2026 If you’ve seen headlines saying gas boilers are being “banned”, or that you’ll be forced into a heat pump, you’re not alone. I hear it weekly from homeowners across Sussex. Here’s the straight answer. You do not need to panic, you do not need to rip out a working gas boiler, and if your gas boiler breaks you can usually replace it with another gas boiler. This article is not anti heat pumps. We install and service them too. It’s simply about cutt

Terry Matthews
Mar 17, 202510 min read


Heating Maintenance Haywards Heath: Don’t Risk a Flooded Home or Denied Insurance! Crucial Heating Tips for Empty Properties, Home Sales & Holidays
Serving Haywards Heath, Burgess Hill, Hassocks, Lindfield, and RH16, RH15, BN6, RH17 Postcodes When it comes to maintaining your home’s...

Terry Matthews
Feb 24, 20254 min read


Why Did My Heating Engineer Turn My Boiler Off?
Introduction Have you had your boiler turned off recently? It can be a confusing and frustrating experience, but rest assured, it's...

Terry Matthews
Jan 11, 20253 min read


Why Your Combi Boiler Is Not Heating Hot Water | Sussex Heating Experts
If you’ve noticed your combi boiler struggling to provide consistent heating of hot water this winter, you’re not alone. Many homeowners...

Terry Matthews
Jan 8, 20253 min read


The Truth About Open Fires and Heat Loss – Tips from a Heating Engineer in Haywards Heath
As winter rolls in here in Haywards Heath, West Sussex , there’s nothing quite like curling up in front of an open fire. At Matthews...

Terry Matthews
Oct 21, 20244 min read


Winter Tips from a Heating Engineer: How to Keep Your Home Efficient This Winter
Winter in Haywards Heath can hit hard, and so can the gas bills. At Smart Heat Experts , we’re often asked: “Should I switch the heating...

Terry Matthews
Oct 21, 20243 min read

Terry Matthews
Jul 11, 20240 min read


Burst Pipe Repair Haywards Heath: Expert Guide for Burgess Hill and Surrounding Areas
Burst water pipes are one of the most stressful emergencies a homeowner can face. Acting quickly and knowing the proper steps can save...

Terry Matthews
Jun 20, 20243 min read


Avoid These 5 Common Plumbing Mistakes
At Matthews Plumbing and Maintenance, we often encounter issues that could have been easily avoided. Here are the top 5 common plumbing...

Terry Matthews
Jun 10, 20241 min read


Heating issues, heating not working? Test your heating before you actually need it.
Is your heating system working as it should? How about test it now before the colder months set in. Heating issue or your heating not...

Terry Matthews
Oct 1, 20233 min read
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