If you have ever heard the words condensate trap and thought, what on earth is that then, you are not alone. It is one of those parts hidden away inside a modern boiler that most homeowners will never see, but it does a proper job. In simple terms, the condensate trap helps collect and safely drain away the condensate a modern condensing boiler creates as part of its normal operation. That condensate is mostly water, slightly acidic, and it is produced because the boiler is

A boiler service is not a magic wand . It’s not a fault call out, and it’s not automatically carried out because something is broken. A boiler service is a planned, preventative process designed to check that your boiler is operating safely and within the correct parameters. As heating engineers, our primary responsibility during a boiler service is safety first , followed by monitoring how the boiler is currently operating and spotting early warning signs before they turn i